About Arc:

Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are looking for an Infrastructure Engineer to join our team, delivering high-quality infrastructure solutions for customers and internal platforms.
This is a hands-on technical role, ideal for someone who enjoys designing and delivering real-world solutions. You will work across customer projects, internal infrastructure improvements, and data centre platforms.

Key Responsibilities:

• Deliver customer infrastructure projects from design through implementation

• Work on internal platform and infrastructure improvement projects

• Carry out hands-on engineering across virtualisation, storage, networking, and data centre environments

• Collaborate with customers, internal teams, and third-party vendors

• Ensure solutions are documented, secure, and ready for operational support

• Support planned maintenance and infrastructure upgrades

Required Skills

• Experience as an Infrastructure Engineer or similar role

• Strong hands-on experience with enterprise IT infrastructure

• Confidence delivering customer-facing technical projects

• MSP or data centre experience is desirable

• Strong communication skills and a delivery-focused mindset

Desirable Skills

• Experience with structured project delivery methods

• Exposure to high-availability or regulated environments

• Relevant technical certifications

What We Offer:

• A dynamic and supportive working environment.

• Work on varied and challenging infrastructure projects

• Exposure to enterprise-grade platforms and data centre environments

• Balance project delivery with real engineering work

• Opportunities for career progression within the company.

• Ongoing training and professional development.

• Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.